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Dispatch API

Give any device the power of emergency response.

Noonlight's Dispatch API powers any device or application with advanced emergency response through the combination of a simple API and a trusted agent behind every alarm.

Personal safety alarm
Home security camera and sensor alarm
She's Birdie LogoJiobit logoCentegix LogoShooter Detection Systems logoTinder logo

Product Overview

How It Works

Once an alarm is triggered by your device, one of Noonlight’s authorized agents is immediately in touch with your user via text message to assess the situation and offer support until it is resolved. If emergency services are needed, the agent pushes valuable location and event details directly to dispatchers to provide the fastest and most informed response.
Dispatch API alarm workflow

Protection your users can count on.

Send help without a single phone call. 

In many dangerous situations, a phone call isn’t the best first line of defense. With Noonlight, users have access to agents via text message every time an alarm is triggered.

Trigger multiple alarm types with one device. 

Give your users the ability to trigger different alarms for different emergencies and design the custom response workflow that will serve them best. Dispatch works with any style of hardware or application.

Deliver experiences that set your product apart. 

Get the insights you need to consistently improve response times and extend enhanced protection to your customers. Valuable information  follows every alarm and gives you the tools to build better applications and achieve ultimate customer loyalty.

Deliver a complete personal safety solution with one integration.

Noonlight’s simple integration requires no pre-registration of users to get up and running. Once integrated, critical info is sent in each time an alarm is triggered via the REST API.

A caring agent is there every step of the way.

With Noonlight's Dispatch API, your users always have someone to get them through the time between needing help and getting help. In the event of an emergency, agents will get critical data to first responders and notify a user’s contacts.

Tools to deliver a faster, more-informed response.

Dispatch equips agents with a dashboard designed to better relay real-time data between devices, users and first responders. The right data ensures the right response is sent as quickly as possible. 

Real-time updates to fuel an unmatched user experience.

Instantly relay emergency updates back to your system. With the option to add in-app event timelines, users can clearly see when help is on the way and you are kept informed throughout the entire alarm resolution process.

Critical notifications for designated contacts.

Agents can automatically notify a user’s designated contacts in the event of an emergency to ensure they are made aware and receive peace of mind knowing help is on the way to their loved one.
A proven track record. 

22K

real emergencies handeled

14K

hours spent on the phone comforting users

14s

average time to connect to a Noonlight agent
Noonlight Agent

Talk to an expert.

We’ll show you how monitoring brings your product vision to life. 

We’ve got you covered.

21M+

Video events handled to date

2.8M+

Alarms handled

:10

Seconds P95 time to first operator touchpoint

80+

B2B partners with Noonlight professional monitoring

6

Countries supported – including U.S., Canada, Australia, New Zealand, Ireland, and the UK
CSAA Five Diamond, UL Listed
Noonlight agent
*The above information is from July 2025

Customer Stories

Powered By Noonlight

Discover how our partners have transformed their products and grown their businesses with Noonlight-powered emergency response.
View Case Studies

With WSPER's LTE Panic Button, alarms are immediately sent to Noonlight agents with live security camera footage from the location — allowing 911 call takers and first responders prioritize the emergency and respond faster with critical context.

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Jiobit partnered with Noonlight to create an always-available personal safety system with 911 response. When SOS Mode is activated—by the user or a caregiver—Noonlight agents alert emergency services and share location and critical details with the user’s Care Team and first responders.

Visit their website