Through continuous optimization, smarter verification, and a shared focus on better outcomes, Noonlight and a Commercial Security Video Alarms partner have transformed the monitoring experience for their customers—reducing unnecessary disruptions, catching more real emergencies, and helping law enforcement respond more effectively.
Through their partnership with Noonlight, a Commerical Security Alarms partner has expanded its platform with professional monitoring, directly leading to a better customer experience for their customers and providing them with faster resolution to potential emergencies.
The impact of our partnership is seen through measurable improvements across key areas, resulting in a much better experience for their customers.
Since 2024, Noonlight’s continued optimization of the monitoring experience has contributed to a meaningful reduction—more than half—in false alarms for their customers. These enhancements have enabled Noonlight to accurately filter out non-threats at a much higher rate, improving by over 5pts in the last two years.
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The missed emergency rate for their customers has been cut in more than half since 2024—from 9% down to 3% in 2026 thanks to product improvements and continuous agent training.
2026 has seen the highest arrest rate of the partnership thus far, at 22% as of July 2026 thanks to a decrease in response times across the verification, dispatch, and police response steps.
Since enabling Noonlight's AI Person Filtering in early June, our partner has saved $20,768 as of August 2026.
As our partnership continues to grow, Noonlight is excited to help more of their customers adopt two-way talkdown deterrence. By enabling monitoring agents to communicate with suspicious individuals through on-site speakers, this capability can de-escalate criminal activity before it escalates—enhancing the proactive protection delivered by the Noonlight-powered solution.
